Every call, recorded and transcribed
A complete history with audio and a transcript of every conversation. Play back any call whenever you like and check exactly what your agent said — and what your customer asked for.
Appointments land in your calendar on their own
Your agent books, confirms and reschedules appointments right in the dashboard calendar: day, week or month view, with every appointment linked to the call that created it.
Know right away, on WhatsApp
When something important happens — an urgent call, a new appointment, a request — you get an alert on your WhatsApp and in the dashboard's notifications. No need to keep checking.
Ask for changes without calling anyone
Want your agent to say something different or change your hours? Ask from the dashboard, with screenshots if needed, and follow the conversation in a thread until it's done.
Every job, from "new" to "resolved", without getting lost
Every call creates a job card your team can follow at a glance on a board: new issue → assigned → on the way → resolved. Nothing gets left on a sticky note.
Every customer's profile, always up to date
Call history, addresses and contact details in a single profile — no spreadsheets or paper address books. Spot customers with repeat issues so you can offer them preventive maintenance.
Clear numbers, easy decisions
How many calls your agent handles, at what times and what they're about — with sentiment analysis of every conversation and the most common reasons for calling. What used to be a black-box phone system is now data.
